Effective April 20, 2026
Enterprise security & compliance
AES-256 encryption, TCPA & GDPR aligned controls, audit logs, granular RBAC, and DNC/TCPA compliance tools. Always-on architecture with 99.9% uptime — so your revenue stack stays trusted.
Defense in depth across data, voice, and access.
The same patterns that protect your CRM records also wrap calls, recordings, and integrations.
AES-256 Encryption
All data encrypted at rest and in transit using AES-256 encryption and TLS 1.3.
Audit Trails & Access Controls
Full audit trail for every data access, change, and export. RBAC from agent to admin.
Session & Device Management
Session controls with device and IP logging for every active user and integration.
TCPA & GDPR Aligned Controls
DNC scrubbing, litigator detection, GDPR-oriented data practices, and compliance reporting.
Always-On Infrastructure
High availability with multi-node redundancy, load balancing, and 99.9% uptime SLA.
Unlimited Scale Architecture
Schema-per-tenant isolation, horizontal scaling, read replicas, and 10K+ concurrent users.
Built for regulated and high-velocity teams
Sales, support, and operations share one secure platform — CRM, dialer, and AI workflows included.
Enterprise RevOps
Field-level RBAC, audit-friendly telephony, and integrations that pass security review without custom glue code.
Financial services
Encryption, access control, and logging patterns that map to how compliance teams evaluate CPaaS and CRM vendors.
Healthcare-oriented outreach
Built for regulated industries — consult your compliance team for industry-specific requirements and workflows.
CX & BPO
Recording, routing, and retention controls that scale with contact-center volume and partner access models.
One platform, multiple assurance stories
Start from overview, then dive into Trust Center, Certifications, Compliance, or Privacy as your process requires.
Encryption you can explain to legal
- Rest and transit encryption across CRM and voice.
- Keys and secrets handled with platform hardening.
Evidence for procurement
- Security documentation in one place.
- Audit and pen-test cadence documented.
Compliance for dialer-led teams
- DNC and litigator workflows beside CRM.
- GDPR-oriented handling for EU subjects.
Privacy by design
- What we collect and why — in plain language.
- Rights, retention, and subprocessors summarized.
Your buyers expect proof — not a single checkbox.
Adoptiv combines CRM, telephony, and automation in one stack. That means security, privacy, and compliance narratives have to hold together for sales, legal, and IT — without forcing you to duct-tape five vendors.
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Data protection & backups
Encryption at rest and in transit, resilient backups, and optional residency discussions for regulated buyers.
Explore Trust CenterAccess that scales with headcount
MFA, SSO/SAML, RBAC, and IP controls so contractors, BPOs, and core employees see only what they should.
Start Free TrialHow teams validate Adoptiv
A straight path from first read to vendor review — aligned with how enterprise security teams work.
Read the overview
Understand encryption, tenant isolation, and telephony-aligned controls in one narrative.
Deep dive by topic
Jump to Trust Center, Certifications, Compliance, or Privacy for the sections your RFP asks for.
Engage our team
Schedule a demo or security review — we map product behavior to questionnaire language every week.
Everything you need to know about Adoptiv
Quick answers to what sales teams ask most before getting started with Adoptiv.
Data is encrypted at rest with AES-256 and in transit with TLS 1.3. Credentials and sensitive telephony signaling follow the same standards across the platform.
We maintain regular security reviews, penetration testing, and encryption practices. See our security documentation for details.
Built-in Federal and internal DNC scrubbing, litigator detection, and consent-oriented workflows help revenue teams reduce compliance risk alongside CRM and dialer activity.
Yes. Each tenant is isolated with a dedicated database schema, strong access boundaries, and role-based controls suitable for enterprise CRM and telephony workloads.
Enterprise customers can use SAML 2.0 and OAuth providers (e.g. Okta, Google Workspace, Microsoft Entra ID) and IP allowlists for stricter access policies.
Email [email protected] for questionnaires, architecture reviews, and incident questions. We respond with documentation mapped to common enterprise RFP themes.
Ready for enterprise-grade assurance?
Bring CRM, dialer, AI, and compliance together on Adoptiv — with documentation your security partners can follow.
