Every building block of a modern CPaaS.
Telephony, CRM, AI, messaging, analytics, developer tools — one platform, one contract, one bill. Explore the nine pillars that make Adoptiv the fastest way to ship communication-enabled apps.
CRM Platform
Accounts, contacts, deals, pipelines, quotes, workflows, and dashboards — purpose-built for high-velocity sales.
- Accounts & Contacts
- Deals & Pipelines (Kanban)
- Quotes & Proposals
- Workflows & Automation
- Dashboards & Analytics
Predictive Dialer
AI-paced predictive dialing with real-time monitoring, AMD, and compliance enforcement built in.
- AI pacing & answering-machine detection
- Campaign + contact-list management
- DNC scrubbing at dial time
- Real-time supervisor monitoring
Voice & Telephony
Enterprise-grade voice infrastructure — IVR, queues, routing, call recording, and analytics.
- Visual IVR builder
- Skills-based call queues
- Time-based & geographic routing
- Call recording + transcription
- Local, toll-free, international DIDs
AI & Automation
AI voice agents, transcription, sentiment analysis, lead recovery, and email parsing — no manual entry.
- AI Voice Agents
- Call transcription & summarization
- Sentiment analysis
- Auto-logging across channels
- AI email parsing
SMS & Messaging
Two-way SMS / MMS with bulk, scheduled, and API-driven delivery — opt-in / opt-out handled.
- SMS + MMS (two-way)
- Bulk & scheduled messages
- 10DLC / sender-ID registration
- STOP / HELP auto-processing
- Delivery reports
Analytics & Reporting
Real-time dashboards, deal forecasting, call analytics, and custom reports — all share-able.
- Real-time dashboards
- Deal forecasting & pipeline health
- Call analytics
- Custom reports & exports
- Shared / team wallboards
Developer Tools
REST APIs, webhooks, SDKs, and a sandbox — build communication-enabled apps fast.
- REST API + webhooks
- JavaScript / Python / PHP / Ruby SDKs
- Sandbox environment
- Sample code & recipes
Security & Compliance
AES-256, TLS 1.3, MFA, SSO/SAML, RBAC, and a full compliance center. Built for the regulated cases.
- AES-256 at rest, TLS 1.3 in transit
- MFA, SSO/SAML, OAuth 2.0
- RBAC with granular permissions
- TCPA / GDPR / CCPA / DPDPA aware
- Audit logs
Enterprise & Scale
Multi-tenant architecture, auto-scaling, global infrastructure, and a 99.9% uptime SLA.
- Multi-tenant isolation
- Auto-scaling + load balancing
- Global regions (US / EU / UK / IN)
- 99.9% monthly uptime SLA
- 24/7 status + incident response
Not sure what fits?
Book a 20-minute walkthrough with a solutions engineer. We'll map Adoptiv to your workflow — no pressure.